Despatch & Delivery

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Dispatch & Delivery

We offer FREE 2nd class postage on all orders placed on our website. Mainland UK only.

All orders placed on our website are posted out either same day or next day depending on the time that the order was made. We post out every week day, Monday to Friday. We endeavour to dispatch & deliver all orders placed each week day on the same working day, however depending on the amount of orders placed or the time of ordering, sometimes this is not always possible. We do not post out on Saturdays or Sundays.

All orders are posted out via Royal Mail 2nd class. Estimated delivery of between 2-5 days.

Depending on the value of the parcel, some orders will be posted out via Royal Mail 1st class Recorded delivery or Parcelforce 24hr courier. Estimated dispatch & delivery of between 1-2 days. Signature will be required on delivery. If order has not arrived after the estimated delivery date, please check at your local Royal Mail sorting office before contacting us in case you have missed the delivery since it may be waiting there to be collected by you.

We only post within the mainland UK via Royal Mail. Any orders placed with requested delivery outside of UK will be cancelled and refunded.

Working days are classed as Monday – Friday (excluding bank holidays and public holidays) – therefore any orders placed on Friday afternoon may be processed over the weekend but will not be despatched until Monday.

All delivery timescales are approximate and subject to availability. Depending on Royal Mail, deliveries may take longer than anticipated to arrive. Although we will help in any way we can, we cannot be held responsible for any delays experienced due to Royal Mail and we offer no guaranteed delivery times.

Please ensure that your delivery address details are correct when ordering, as we will not replace or re-send any order at our expense if incorrect details have been supplied by you.

If your order has not arrived within the estimated delivery time, please contact us through our contact page so that we can help.

Please contact us through our contact page if you have any questions or problems regarding delivery.

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